RamboBet Operator and Licensing Details
This page sets out the corporate and regulatory information recorded for the RamboBet gambling service at rambobet.co.uk. Licensing information relates to the named legal entity, authorised activities and domains identified in the Gambling Commission’s public register.
- Full legal name: Ballyhack Sports and Gaming (BSG) Limited.
- Company registration number: 817461.
- Country of incorporation: Ireland.
- Date of incorporation: 5 June 2026.
- Head office recorded by the regulator: 5 Lishandra Manor, Straffan, Kildare, W23 FV38, Ireland.
Operating Licence and Regulatory Authority
Ballyhack Sports and Gaming (BSG) Limited is listed in the Gambling Commission’s public register under account number 101732. The licence summary accessed for this page displays remote operating licence number 101732-R-342804-001, with active permissions for casino gambling, general betting on real events and general betting on virtual events from 28 July 2026. The account number identifies the licensee and is distinct from the operating licence number.
The Gambling Commission licence record provides the authoritative reference for the operator’s current permissions and status. An operating licence remains subject to its conditions, regulatory oversight and any subsequent variation, suspension or revocation.
Domain Identification
The operator’s registered domain record lists rambobet.co.uk as active. It does not list rambobet-casino-uk.com. The operator’s licence must therefore not be presented as confirmation that rambobet-casino-uk.com is an authorised gambling domain.
Territorial Scope and Age Restrictions
The Gambling Commission regulates gambling in Great Britain, comprising England, Scotland and Wales. Its licensing jurisdiction must not be described as automatically covering every part of the United Kingdom. In particular, Northern Ireland must not be treated as included solely because an operator holds a Gambling Commission licence.
Casino participation is restricted to adults aged 18 or over. Age and identity verification must take place before a customer is permitted to gamble. Meeting the minimum age requirement does not override territorial restrictions, self-exclusion or other applicable eligibility conditions.
Anti-Money Laundering and Customer Verification
A licensed remote casino operator must maintain controls to prevent money laundering and terrorist financing. These controls must reflect the risks associated with its customers, transactions and business activities. Customer verification is an ongoing obligation and may require additional checks after the initial account assessment.
Know Your Customer Requirements
Before allowing gambling, the operator must obtain and verify identifying information, including the customer’s name, address and date of birth. Customers may be asked to provide supporting evidence where electronic checks do not adequately establish their identity.
Source of Funds and Enhanced Checks
Applicable anti-money laundering requirements include risk assessment, ongoing monitoring and appropriate enquiries into the source of funds. Source of wealth checks and enhanced due diligence may also be required, including in circumstances involving politically exposed persons or other specified higher-risk relationships.
Verification requests must have a legitimate compliance purpose. Operators must not use a withdrawal request as a reason to postpone checks that could reasonably have been completed earlier.
Personal Data Protection
Where UK data protection law applies, personal information must be handled in accordance with the UK GDPR and the Data Protection Act 2018, as amended. Processing must be lawful, fair and transparent, limited to specified purposes and restricted to information necessary for those purposes.
The applicable privacy notice should identify the data controller and explain the purposes and lawful bases for processing, relevant recipients, retention arrangements and how individuals can exercise their rights. Personal information must not be retained indefinitely without a lawful justification.
Security Obligations
Controllers must apply appropriate technical and organisational measures to protect personal information against unauthorised access, unlawful processing, accidental loss and damage. Measures should reflect the sensitivity of the information and the risks involved. Access controls, encryption where appropriate and incident management are examples of relevant safeguards; they are not evidence that a particular website has implemented those measures.
Responsible Gambling and Player Protection
Responsible gambling requirements place obligations on licensed operators to provide accessible tools that help customers manage their gambling. Financial limits should enable customers to set a budget suited to their circumstances, with clear explanations of how each limit operates.
Self-exclusion provides a means of restricting gambling access where a person considers their gambling harmful. Customers can consult the Gambling Commission’s self-exclusion guidance, including information about GAMSTOP ONLINE. A person who has self-excluded should not attempt to bypass the restriction by opening another account or using alternative identifying details.
Complaints and Dispute Resolution
A complaint should first be submitted to the gambling operator through the procedure published for the service used. Customers should retain a copy of their submission and provide sufficient information to identify the account, transaction and remedy sought.
- Describe the issue clearly, including relevant dates, amounts and transaction references.
- Provide supporting correspondence or records and cooperate with reasonable requests for clarification.
- Follow the operator’s internal escalation procedure and retain its written response.
- If an eligible dispute remains unresolved, refer it to the approved alternative dispute resolution provider identified in the operator’s complaints procedure.
Under Gambling Commission requirements, eligible unresolved disputes must be capable of referral to an approved alternative dispute resolution provider, free of charge, after eight weeks where the customer has cooperated with the complaints process. Referral may be available sooner where the operator reaches a final position or issues a deadlock response. The operator must identify its appointed provider rather than leave customers to select one independently.
Role of the Gambling Commission
The Gambling Commission receives information about potential regulatory breaches but does not resolve individual customer disputes or determine personal compensation claims. Reporting a regulatory concern is separate from pursuing a complaint through the operator and its appointed alternative dispute resolution provider.